Legal

Privacy Policy

VOLYA FITNESS · Last updated: 27 October 2026

1. Introduction

Welcome to VOLYA FITNESS.

Your privacy matters to us. This Privacy Policy explains how personal information is collected, used, stored and protected when you visit our website, contact us or purchase our digital fitness programmes.

VOLYA FITNESS is operated by Anastasiia Dolinna, trading as VOLYA FITNESS, an independent personal trainer (sole trader) based in the United Kingdom.

Contact email: volyafitnessclub@gmail.com

For the personal information we control, Anastasiia Dolinna is the data controller.

2. Information We Collect

Our website does not contain contact forms, sign-up forms or customer accounts, and it does not use analytics or advertising tracking. Purchases and course accounts are handled on Payhip’s platform, and enquiries are made by email.

Depending on how you interact with VOLYA FITNESS, we may collect:

• Contact information: your name, email address and any information you provide when you email us.
• Purchase information: the programme purchased, transaction date, payment status and order details, which Payhip shares with us when you buy a programme.
• Account information: information needed to create and manage your course access through Payhip.
• Technical information: information such as your IP address and browser type, processed by our website hosting provider (Cloudflare) to deliver and protect the website, and by Payhip and Stripe when you use their services.
• Communications: messages you send to us about your purchase, course access or other enquiries.

We do not intentionally collect medical records or sensitive health information through our website or standard course checkout.

Please avoid sending sensitive medical information by email unless it is necessary and we have explained how it will be handled.

3. How We Use Your Information

We use personal information to:

• Process purchases and provide access to digital fitness programmes.
• Send purchase confirmations and essential course-related communications.
• Respond to enquiries and provide customer support.
• Maintain appropriate business, financial and tax records.
• Protect our services against fraud, misuse and security threats.
• Send optional marketing communications, if we introduce them in future, only where permitted by law (see section 6).

We do not sell your personal information.

4. Legal Bases for Processing

Under UK data protection law, we rely on appropriate legal bases depending on the purpose:

• Performance of a contract: to process your purchase, deliver the programme and manage your access.
• Legal obligation: to retain records or provide information where required by applicable law.
• Legitimate interests: to respond to enquiries, administer our business and protect our services, where these interests are not overridden by your rights.
• Consent: where required for optional marketing communications or non-essential cookies and tracking technologies.

Where processing is based on consent, you may withdraw it at any time.

5. Payments and Third-Party Services

VOLYA FITNESS uses the following third-party services to operate its website and deliver digital products:

• Payhip manages course purchases, checkout, customer accounts and access to digital programme materials. When you select “Get Started”, you are taken to Payhip’s website to complete your purchase.
• Stripe processes card payments securely on behalf of Payhip.
• Cloudflare (Cloudflare Pages) hosts our website and processes technical information, such as IP addresses, needed to deliver and protect it.
• Google (Gmail) provides our email service. Emails you send to volyafitnessclub@gmail.com are stored in our Gmail account.

Payment information is processed by the relevant payment provider. VOLYA FITNESS does not receive your full payment card details.

These providers process information in accordance with their own privacy policies:

• Payhip: payhip.com/privacy
• Stripe: stripe.com/privacy
• Cloudflare: cloudflare.com/privacypolicy
• Google: policies.google.com/privacy

Links to social media and other websites. Our website may link to our social media profiles, such as Instagram, TikTok or Facebook. Our website does not embed social media content or social media tracking tools. If you follow one of these links, the platform you visit is responsible for how it handles your information under its own privacy policy.

6. Marketing Communications

We do not currently send newsletters or promotional emails.

If we introduce optional updates in future, we will only send them where permitted by law, for example with your consent, and every marketing message will include a way to unsubscribe. You will also be able to unsubscribe at any time by contacting us directly.

Essential purchase and account-related communications are separate from optional marketing messages.

7. Cookies and Website Analytics

Our website does not set cookies, does not use analytics or advertising tracking, and does not store information on your device. The website’s fonts and images are stored on our own website, so no third-party content is loaded when you browse it.

Our hosting provider, Cloudflare, may use strictly necessary security measures to protect the website. When you go to Payhip to purchase or access a programme, Payhip and Stripe may use cookies or similar technologies on their own websites, as described in their privacy policies.

If we introduce optional analytics, advertising or other non-essential tracking technologies, we will provide appropriate information and obtain your consent where legally required.

You can also manage cookies through your browser settings.

8. Sharing Your Information

We may share information only where reasonably necessary, including with:

• Payhip, for course delivery and account management.
• Stripe, for payment processing.
• Our website hosting provider (Cloudflare) and email service provider (Google).
• Professional advisers, such as an accountant, where necessary.
• Government, tax or regulatory authorities, such as HMRC, where legally required.

We do not sell customer data to advertisers or data brokers.

9. International Data Transfers

Some third-party service providers may process personal information outside the United Kingdom.

Where applicable, international transfers will be handled in accordance with relevant UK data protection requirements, including appropriate safeguards where required.

10. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this policy.

• Purchase and financial records: kept for the period required by HM Revenue & Customs (HMRC). For a sole trader this is generally at least five years after the 31 January Self Assessment deadline for the relevant tax year, and longer in some circumstances, for example if HMRC opens an enquiry.
• Customer account information: retained while needed to provide course access and administer the customer relationship, subject to legal retention obligations.
• Customer enquiries: retained only as long as necessary to resolve enquiries and maintain appropriate records.
• Marketing information: if marketing is introduced in future, retained until you unsubscribe or it is no longer needed for the stated purpose.

When information is no longer required, we will delete or securely dispose of it where reasonably possible.

11. Your Data Protection Rights

Under applicable UK data protection law, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of your information in certain circumstances.
• Request restriction of certain processing.
• Object to certain uses of your information.
• Request data portability where applicable.
• Withdraw consent where processing relies on consent.

These rights are subject to applicable legal conditions and exceptions.

To exercise your rights, contact volyafitnessclub@gmail.com.

If you are dissatisfied with how your information is handled, you may also complain to the UK Information Commissioner’s Office (ICO): ico.org.uk/make-a-complaint

12. Children’s Privacy

VOLYA FITNESS digital fitness programmes are intended for adults aged 18 and over.

We do not knowingly offer these programmes to children or intentionally collect children’s personal information for course enrolment.

13. Automated Decision-Making

VOLYA FITNESS does not currently use customer personal information to make solely automated decisions that produce legal or similarly significant effects.

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, technology or legal obligations.

The latest version will be made available on our website with an updated revision date.

15. Contact Us

For privacy-related questions or requests, please contact:

Anastasiia Dolinna
Trading as VOLYA FITNESS
[POSTAL ADDRESS: TO CONFIRM BEFORE LAUNCH. Add an address here, or delete this line.]
United Kingdom
Email: volyafitnessclub@gmail.com

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Legal

Terms & Conditions

VOLYA FITNESS · Last updated: 27 October 2026

1. Introduction

Welcome to VOLYA FITNESS.

These Terms & Conditions govern your use of the VOLYA FITNESS website and your purchase of our digital fitness programmes.

VOLYA FITNESS is operated by Anastasiia Dolinna, trading as VOLYA FITNESS, an independent personal trainer (sole trader) based in the United Kingdom.

Contact: volyafitnessclub@gmail.com

By purchasing a programme, you agree to these Terms & Conditions. Please read them carefully before completing your purchase.

Nothing in these terms affects your statutory consumer rights.

2. Our Digital Fitness Programme

Our 30-Day Fitness & Discipline Reset is a self-guided digital fitness programme designed to help adult women develop exercise habits, improve their understanding of training and build consistency.

The programme includes:

• A four-week Home Workout Programme.
• A four-week Gym Workout Programme.
• Exercise demonstration videos and instructions.
• Training Guide.
• Meal & Nutrition Guide Essentials.
• Weekly Meal Plans, including Standard, Vegetarian and Vegan options.
• Building Discipline as a Habit guide.

The programme is delivered digitally through Payhip.

The purchase does not include one-to-one personal training, individualised coaching, medical consultations or personalised nutrition advice.

3. Eligibility

The programme is intended for adults aged 18 and over.

By purchasing, you confirm that you are at least 18 years old.

The programme is designed primarily for women, but the general exercise and educational information may be relevant to other adults.

You are responsible for deciding whether the programme is suitable for your personal circumstances.

4. Price and Payment

The price of the 30-Day Fitness & Discipline Reset is £45 GBP, payable as a one-time purchase.

There is no recurring subscription fee for this programme.

The total price and any applicable charges will be displayed before you complete checkout.

Payments are processed through Payhip and its supported payment providers, including Stripe.

Your purchase is confirmed once payment has been successfully processed and an order confirmation has been issued.

5. Course Access and Delivery

After a successful purchase, you will receive instructions for accessing the programme through Payhip.

The programme is delivered digitally, and no physical products will be shipped.

Your purchase provides personal access to the programme, subject to these terms.

Access is intended to remain available on an ongoing basis while the programme is offered and the delivery platform remains operational. However, this is not a guarantee of permanent or lifetime access.

If we need to discontinue the programme or make a material change affecting existing customers, we will take reasonable steps to notify affected customers and provide an appropriate remedy where required by law.

You are responsible for maintaining access to a compatible device and internet connection.

6. Refunds and Cancellation

You have two separate protections when you buy the programme: our voluntary 5-Day Money-Back Guarantee, and your statutory rights under UK consumer law. The guarantee is offered in addition to your statutory rights. It does not replace, shorten or reduce them.

6.1 Our 5-Day Money-Back Guarantee

We offer a voluntary 5-Day Money-Back Guarantee on the £45 30-Day Fitness & Discipline Reset.

• You can request a full refund within five calendar days (120 hours) of your purchase if you decide the programme is not right for you.
• The 120-hour period begins at the time recorded in your order confirmation.
• The guarantee applies even if you have already accessed or started the programme.
• You do not need to provide a detailed explanation.
• Your refund request must be sent to volyafitnessclub@gmail.com within the five-day period.

Once the five-day guarantee period has expired, refunds for a change of mind are not normally available, except where required by law (see section 6.2).

6.2 Your statutory cancellation rights

UK consumers may have a statutory 14-day cancellation right for distance purchases.

Because this programme contains digital content delivered online, special rules apply where access begins during that period. Your statutory right to cancel is lost once supply of the digital content begins only where all applicable legal requirements have been met, including:

• your express consent to immediate access to the digital content;
• your acknowledgement that you will lose your statutory cancellation right once supply begins; and
• our confirmation of your consent and acknowledgement, provided to you after purchase.

If the legally required consent, acknowledgement or confirmation has not been obtained, your statutory cancellation rights will continue as provided by law, even after the five-day guarantee period has ended.

This section does not affect your statutory rights if digital content is faulty, not as described or otherwise fails to meet applicable legal requirements.

Please see our Refund Policy for further information.

7. How Refunds Are Handled

Refund and cancellation requests will be considered in accordance with this section, our published Refund Policy and applicable UK consumer law.

• Approved refunds will be processed through the original payment method.
• Following a full refund, access to the programme may be revoked, subject to applicable law.

Nothing in these terms excludes any refund, repair, replacement, price reduction or other remedy required by law.

For assistance, contact volyafitnessclub@gmail.com.

8. Health and Fitness Disclaimer

VOLYA FITNESS provides general fitness and educational information.

Our programmes are not a substitute for professional medical advice, diagnosis or treatment.

Before beginning a new exercise programme, you should consider your current health, fitness level and any existing injuries or medical conditions.

Seek advice from a qualified healthcare professional where appropriate, particularly if you are pregnant, recovering from an injury, have a medical condition or are uncertain whether exercise is suitable for you.

Exercise involves inherent physical risks.

You should:

• Use appropriate equipment and a safe training environment.
• Follow exercise instructions carefully.
• Choose suitable weights and exercise variations.
• Progress gradually according to your ability.
• Stop exercising if you experience pain, dizziness or unusual symptoms.

Seek urgent medical assistance where necessary.

9. Nutrition Information

Any nutrition information, meal suggestions and calorie examples are provided for general educational purposes.

VOLYA FITNESS does not provide medical nutrition therapy or individualised dietary treatment.

Individual nutritional requirements vary depending on factors including age, body composition, activity level and health circumstances.

You are responsible for choosing food and calorie intake appropriate to your needs.

Consult an appropriately qualified healthcare or nutrition professional where necessary.

10. Results and Expectations

Individual results vary.

Progress depends on factors including consistency, fitness experience, lifestyle, recovery, nutrition and individual circumstances.

VOLYA FITNESS does not guarantee weight loss, muscle growth, body transformation or any particular physical result.

The programme is intended to support education, exercise participation and habit development.

11. Intellectual Property

All original programme materials, including videos, written guides, workout plans, branding, graphics and other educational content, belong to VOLYA FITNESS or are used with appropriate permission.

Your purchase grants you a limited, non-exclusive, non-transferable licence to use the materials for your own personal, non-commercial purposes.

You must not, without permission:

• Resell or redistribute programme materials.
• Share paid course access with others.
• Upload paid materials to public platforms.
• Reproduce or commercially exploit the materials.
• Present the programme content as your own work.

These restrictions do not limit any rights you have under applicable law.

12. Acceptable Use

You agree to use the website and programme lawfully and responsibly.

You must not attempt to gain unauthorised access to accounts, interfere with website functionality or misuse the programme delivery platform.

We may take proportionate action against serious misuse, including restricting access where justified, subject to applicable consumer rights.

13. Third-Party Platforms

VOLYA FITNESS uses third-party providers, including Payhip and Stripe, to deliver digital products and process payments.

These providers may have their own terms and privacy policies.

We are not responsible for every interruption or technical problem caused by third-party systems. However, this does not remove our legal responsibilities to provide the digital content you purchased.

If you experience difficulty accessing your programme, please contact us so that we can help resolve the issue.

14. Liability

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or breach of statutory consumer rights.

You are responsible for exercising with reasonable care and selecting activities appropriate to your abilities.

VOLYA FITNESS is not responsible for losses arising solely from your failure to follow reasonable safety instructions or from circumstances outside our reasonable control.

Any limitation of liability applies only to the extent permitted by applicable law.

15. Privacy

We process personal information in accordance with our Privacy Policy and applicable UK data protection law.

Please review our Privacy Policy for details of how your information is collected, used and protected.

16. Changes to the Programme or Terms

We may make reasonable updates to programme materials to improve accuracy, safety or usability.

We may also update these Terms & Conditions from time to time.

Changes will not unfairly remove rights or benefits already acquired through a purchase.

Where a change materially affects existing customers, we will provide appropriate notice and comply with applicable legal obligations.

17. Complaints and Customer Support

If you have a question, complaint or problem with your purchase, please contact:

volyafitnessclub@gmail.com

Please include your order details and a description of the issue.

We will aim to respond within a reasonable timeframe and work towards a fair resolution.

18. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

If you are a consumer living elsewhere, you may also benefit from mandatory consumer protections applicable in your country of residence.

Nothing in this section removes rights or legal remedies that cannot lawfully be excluded.

19. Contact Information

Anastasiia Dolinna
Trading as VOLYA FITNESS
[POSTAL ADDRESS: TO CONFIRM BEFORE LAUNCH. UK consumer law requires a geographical address for online sales. See notes.]
United Kingdom
Email: volyafitnessclub@gmail.com

← Back to the VOLYA FITNESS homepage

Legal

Refund Policy

VOLYA FITNESS · Last updated: 27 October 2026

1. Overview

At VOLYA FITNESS, we want customers to feel confident when purchasing our 30-Day Fitness & Discipline Reset programme.

The programme is a digital product sold for a one-time payment of £45 through Payhip.

We offer a voluntary 5-Day Money-Back Guarantee, in addition to your statutory consumer rights.

2. Our 5-Day Money-Back Guarantee

If you purchase the programme and decide it is not right for you, you may request a full refund within five calendar days (120 hours) of your purchase.

The 120-hour period begins at the time recorded in your order confirmation.

The guarantee applies even if you have already accessed or started the programme.

You do not need to provide a detailed explanation or demonstrate any particular fitness result.

3. How to Request a Refund

To request a refund, email volyafitnessclub@gmail.com within the five-day period.

Please include your name and the email address used for your purchase. Include your order number if available.

We may request reasonable information to verify your purchase.

4. Refunds After Five Days

After the voluntary five-day period expires, refunds for a change of mind are not normally available.

However, this does not affect any statutory cancellation rights or other consumer remedies that may apply.

5. Your Statutory Cancellation Rights

Under UK consumer law, customers purchasing digital content may have a statutory 14-day cancellation right.

Where all applicable legal requirements are satisfied, including express consent to immediate digital supply, acknowledgement of the loss of the cancellation right and the required confirmation, that statutory right may be lost once digital supply begins.

If those requirements have not been met, applicable statutory cancellation rights remain unaffected by our voluntary five-day guarantee.

6. Processing Refunds

Approved refunds will be issued to the original payment method.

We aim to process valid voluntary refund requests promptly and within 14 days of receiving the request.

Any refunds required by law will be processed within the applicable legal deadlines.

The time taken for funds to appear in your account may depend on your payment provider.

7. Access After a Refund

Following a full refund, access to the programme may be revoked, subject to applicable law.

8. Your Consumer Rights

Nothing in this policy excludes or restricts your statutory consumer rights, including rights relating to faulty digital content or content that is not as described.

See also our Terms & Conditions, sections 6 and 7.

9. Contact

VOLYA FITNESS is operated by Anastasiia Dolinna, a sole trader in the United Kingdom.
Email: volyafitnessclub@gmail.com
Business address: [TO BE CONFIRMED BEFORE LAUNCH]

← Back to the VOLYA FITNESS homepage

Legal

Fitness & Health Disclaimer

VOLYA FITNESS · Last updated: 27 October 2026

1. General Information

The 30-Day Fitness & Discipline Reset programme provides general fitness education, structured exercise routines and guidance on developing healthy habits.

The programme includes home and gym workouts, exercise demonstrations and educational guides.

It is a self-guided digital programme, not a personalised medical, rehabilitation or coaching service.

2. Professional Qualifications

VOLYA FITNESS is operated by Anastasiia Dolinna, a qualified Level 2 Gym Instructor and Level 3 Personal Trainer.

The programme is based on general fitness principles and professional personal training knowledge.

The programme creator is not acting as a medical practitioner, registered dietitian or other regulated healthcare professional.

3. Medical Advice

The information provided is for general educational purposes and does not replace advice from a qualified healthcare professional.

Before starting the programme, consult an appropriate healthcare professional if you have an existing medical condition, injury, pregnancy-related concern or any other reason to question whether exercise is suitable for you.

4. Exercise Safety

Physical exercise involves inherent risks, including injury.

Choose an appropriate training level, use equipment correctly, follow exercise instructions and respect your physical limitations.

Start at a manageable intensity and progress gradually.

Stop exercising if you experience pain, dizziness, faintness or unusual symptoms. Seek appropriate medical assistance when necessary.

5. Nutrition Information

The nutrition materials are intended for general educational purposes.

They do not provide personalised meal prescriptions, medical nutrition therapy or individual dietary treatment.

Calorie requirements and nutritional needs vary depending on age, body size, activity level, health and other individual factors.

Participants should determine their nutritional requirements appropriately and seek qualified professional advice where needed.

6. Individual Results

Fitness results vary between individuals.

VOLYA FITNESS does not guarantee weight loss, muscle growth, changes in body composition or any specific physical result.

Progress depends on numerous factors, including consistency, training experience, nutrition, recovery and individual circumstances.

7. Self-Guided Programme

This is a pre-recorded, self-guided digital programme.

The purchase does not include individual health assessments, personalised training plans, ongoing coaching or direct supervision.

Participants should seek suitable professional guidance if they require individual support.

8. Consumer Rights and Liability

Nothing in this disclaimer excludes or restricts liability where doing so would be unlawful, including liability for death or personal injury caused by negligence.

Nothing in this disclaimer affects statutory consumer rights.

See also our Terms & Conditions and Refund Policy.

9. Contact

VOLYA FITNESS is operated by Anastasiia Dolinna as a sole trader in the United Kingdom.
Email: volyafitnessclub@gmail.com

← Back to the VOLYA FITNESS homepage